Community Platforms & Technology

Find the right tools and technology to build your nonprofit's vertical social network.

Community platforms

Understanding SDKs & APIs

The building blocks for custom community platforms.

What is an SDK?

An SDK (Software Development Kit) is a set of tools, libraries, documentation, and code samples provided to developers to help them build applications for a specific platform, operating system, or service.

Think of it as a toolbox that contains everything a developer needs to create software efficiently. SDKs often include:

  • APIs (Application Programming Interfaces)
  • Libraries (pre-written code for common tasks)
  • Debuggers and compilers (to test and build your code)
  • Documentation and tutorials
  • Sample code and guides

SDKs make it easier and faster to develop new features or integrate with other services, saving developers from having to build everything from scratch.

What is an API?

An API (Application Programming Interface) is a set of rules and protocols that allows different software applications to communicate and interact with each other. APIs define how requests and responses should be structured, enabling one program (the client) to access features or data from another (the server).

Example: A weather app on your phone uses an API to request weather data from a remote server, which then sends back the information the app displays.

APIs can be used for:

  • Web services (REST, SOAP)
  • Operating systems
  • Databases
  • Hardware devices

SDK vs. API: The Difference

SDK

  • A toolkit for building software/apps
  • Includes APIs, libraries, docs, tools
  • Used to create and integrate features
  • More comprehensive than an API alone
  • Specific to a platform or service

API

  • A set of rules for software to communicate
  • Defines how apps/services exchange information
  • Focused on data and functionality access
  • Can be used across multiple platforms
  • Often included within an SDK

Social+ SDK Features

A comprehensive suite of tools to build social experiences in your app or website.

Social

Integrate social feeds, groups, forums, stories, and profiles in your app.

  • User profiles and connections
  • Activity feeds and timelines
  • Group discussions and forums
  • Content sharing and reactions
  • Commenting and threading

Chat

Pre-built in-app messaging: 1-on-1, group chat, and live chat.

  • Private messaging
  • Group conversations
  • Media sharing
  • Read receipts and typing indicators
  • Push notifications

Video

Add in-app live streaming, and live commerce to your app.

  • Live video broadcasts
  • Interactive streaming
  • Video chat and conferencing
  • Screen sharing
  • Recording and playback

Analytics & Insights

Power app growth with live analytics and AI insights.

  • User engagement metrics
  • Content performance analysis
  • Community health monitoring
  • Trend identification
  • Custom reporting

Monetization

Transform user engagement into monetization opportunities.

  • In-app purchases
  • Subscription management
  • Virtual goods and currencies
  • Donation processing
  • Sponsored content

Moderation

Moderate massive amounts of content quickly and efficiently.

  • Content filtering and approval
  • User reporting systems
  • Automated moderation tools
  • Community guidelines enforcement
  • User management and permissions

Platform Comparison

Find the right community platform for your nonprofit's needs.

PlatformBest ForPricingKey FeaturesLimitations
Facebook GroupsNonprofits with limited budgets and an existing Facebook audienceFree
  • Familiar interface
  • Wide reach
  • Events integration
  • Mobile access
  • Limited customization
  • No ownership of data
  • Algorithm controls visibility
NINGOrganizations wanting a branded community with social features$25-$99/month
  • Custom branding
  • Forums, blogs, groups
  • Member profiles
  • Custom domains
  • Dated interface
  • Limited integrations
  • Basic analytics
DiscordCommunities focused on real-time interaction and younger audiencesFree (Premium $9.99/month)
  • Text and voice channels
  • Live events
  • Roles and permissions
  • Integrations and bots
  • Learning curve for non-gamers
  • Limited content organization
  • Less formal atmosphere
Mighty NetworksOrganizations combining community, courses, and content$33-$99/month
  • Courses and events
  • Native mobile app
  • Membership tiers
  • Rich activity feeds
  • Higher cost
  • Limited customization
  • Basic analytics
Custom with Social+Large nonprofits needing complete control and integrationCustom pricing
  • Complete customization
  • Full data ownership
  • Advanced features
  • Seamless integration
  • Highest cost
  • Technical expertise required
  • Longer implementation time

How to Choose the Right Platform

Consider These Factors:

  • Your audience: Where are they already active? What platforms are they comfortable using?
  • Your goals: What type of community are you building? What activities will take place?
  • Your resources: What is your budget? Do you have technical staff?
  • Growth plans: How will your community evolve over time? Will you need to scale?
  • Integration needs: Does the platform need to connect with your existing systems?

Platform Selection Process:

  1. Define your community requirements and goals
  2. Identify your must-have features and nice-to-have features
  3. Set a realistic budget for platform costs
  4. Research platforms that meet your criteria
  5. Test platforms with a small group of users if possible
  6. Evaluate ease of use, features, and support
  7. Make your selection and create an implementation plan